Privacy policy

Last updated: 24 June 2026

This Privacy Policy explains how Volée ("we", "us", "our") collects, uses, and protects your information when you visit or buy from voleeparis.com.

Information we collect. When you browse or order, we collect contact and order details you provide (name, email, shipping address, phone, and order contents); payment information, which is processed securely by our payment providers and is not stored by us; and device and usage data collected automatically (IP address, browser, pages viewed, and cookies) to operate and improve the site.

How we use it. We use your information to process and deliver orders, send order and shipping updates, provide support, prevent fraud, comply with the law, and, where you have opted in, send marketing emails. You can unsubscribe from marketing at any time using the link in any email.

Sharing. We share information only with the service providers who help us run the store, including Shopify (our store platform), our payment processors, and our fulfillment and shipping partners, and only as needed to provide the service. We do not sell your personal information. We may disclose information where required by law.

Cookies. We use cookies and similar technologies to keep the site working, remember your cart, and understand site usage. You can control cookies in your browser settings, though some features may not work without them.

Retention and security. We keep your information for as long as needed to fulfill orders and meet legal and accounting obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is fully secure.

Your rights. Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to certain processing. To make a request, email hello@voleeparis.com and we will respond as required by law.

International transfers. Your information may be processed in countries other than where you live, including the United States, where our service providers operate.

Children. Our site is not directed to children, and we do not knowingly collect information from anyone under the age of majority in their region.

Changes. We may update this Privacy Policy by posting the revised version on this page with a new date.

Contact. Questions about your privacy can be sent to hello@voleeparis.com.